Contact Us
📦 Order Status Tracking
Eager to know where your much - awaited package is? You can easily track it in real time! We've teamed up with the reliable global logistics partner, 17TRACK. Just head over to their website and enter the relevant tracking details. You'll get instant updates on your package's journey, from the warehouse to your doorstep, giving you peace of mind every step of the way.
❓ Frequently Asked Questions
Before picking up the phone or sending us an email, take a quick look at our comprehensive Help Center. It's a treasure trove of information, packed with instant answers to common queries about shipping, returns, and a whole lot more. There's a good chance you'll find the solution you're looking for without having to wait for a response from our team, saving you time and getting you the answers you need right away.
📧 Reaching Out to Us
If the Help Center doesn't have the information you're after, we're here to help! Here are the ways you can get in touch with us:
Contact Form
Our website features a user - friendly contact form. Simply fill in your details and clearly state your question or concern. Our dedicated customer support team will receive your message promptly and get back to you with a helpful and detailed response as soon as possible.
Customer Support Hours
Our customer support team is available from Monday to Friday, between 9 AM and 5 PM EST. During these business hours, we make every effort to reply to most inquiries within one business day. However, we understand that sometimes emails can get misrouted. If you don't see a reply from us in your inbox, please don't panic. Check your spam or promotions folder, as our email might have accidentally ended up there.
A Note on Communication
To ensure that we can serve all our customers fairly and efficiently, we kindly ask that you send only one message per inquiry. Sending multiple submissions about the same issue can clog our inbox and potentially slow down our response time as we sort through and prioritize all incoming messages. Rest assured, we're doing our best to reply to you as quickly as we can.
📞 Contact Details
- Email: For any questions, concerns, or feedback, feel free to send us an email at support@limitedlo.com. Our customer support team is always ready to assist you and provide the information you need.
- Phone: If you prefer a more direct approach, give us a call at +1 (510) 751 - 0182 during our customer support hours. Our friendly staff will be more than happy to answer your calls and help you resolve any issues you may have.
We're committed to providing you with excellent service and ensuring that your experience with us is a positive one. We look forward to hearing from you!